Hotel Ercilla de Bilbao, Autograph Collection
客人怎么说
The hotel location is excellent; it's centrally located and at a walking distance from many restaurants, pubs, shops and the metro station/ bus stops. The room we had was very nice, spacious, clean and tidy. The bathroom has good amenities (bathtub, bidet, large vanity unit). The hotel staff are friendly and helpful. The rooftop has great views and is a nice place to hang out. Although the hotel was full when we were there, it was quiet and we couldn't hear much from inside the room. We didn't try the breakfast/ food so can't rank it.
Tala
2025年8月
1) Ease of access and perfect location for exploring the whole city; 2) Kindness, politeness and efficiency of personnel, good handling of EN and FR; 3) Excellent breakfast (room, variety, quality, personnel, possibility to extend it as a brunch); 4) Small but fabulous restaurant (menu/choices, personnel, speed of service, ambiance, music); 5) Impressive roof garden, with small interior space with lively music and nice service and a large terrasse for sitting outside with stunning all around view of the city.
George
2025年2月
The room on the 6th floor was spacious, clean and had two large single beds. The bathroom was also spacious with plenty of room to unpack all your toiletries. There was a gym, so pack your sports gear. The air conditioning was effective. There is a metro station and supermarket nearby.The Metro is one stop from Intermodal Bus Station, the terminal for airport buses. (Buy a Barik card from the airport and all your transport needs will be taken care of and you’ll save loads of money.)
David
2025年8月
BREAKFAST. I am vegan and it's hard to meet my expectations with such food preference but this hotel had a really nice selection of great food that was able to satisfy my appetite. Staff at the breakfast facility was super kind and helpful to show us how to make coffee, and they even offered an empty box for us to pack snacks if we wanted to. This was a super nice touch. LOCATION is AMAZING - couldn't be better, super close to the Guggenheim Museum, surrounded with great stores, restaurants and parks. My room was lovely.
Ivana
2024年11月
Location is very central. Room very spacious and comfy beds. Rooftop bar was nice to relax
Niall
2025年9月
Many amenities and small grace notes - the staff blew us away with their perceptiveness and kindness. The hotel food was expensive but excellent with value added. Liked many things about the room and bathroom.
Beth
2025年7月
Comfy, clean and an excellent concierge who recommended some fabulous restaurants.
Susan
2025年5月
Breakfast was very good, with lots of options. The coffee is Nespresso, which gives a sense of comfort to those who already use it! The option to enjoy brunch (if breakfast is included) in the Bar Americano instead of the breakfast buffet was a pleasant surprise. The room was small but very cosy. The only thing to point out is that there is a bathtub instead of a walk-in shower. Gym was well equipped, albeit a bit small for the size of the hotel.
Ana
2024年11月
Ercilla de Bilbao is located quite central in the city, within easy walking distance to several tourist destinations, fantastic restaurants, and shopping. When we wanted to book specific restaurant reservations, the staff was very accommodating and communicative, securing us seats as several destinations such as Rekondo in San Sebastian. Our room was quite spacious and the beds were very comfortable. When our flight was abruptly cancelled, we were also able to book another last minute evening at a fair price. Would definitely recommend for future Bilbao trips.
Jennifer
2024年11月
Super location in downtown Bilbao, wonderful, kind and welcoming staff, at all levels. Very good restaurants and cafe options as well as a nice terrace on the rooftop. Room is very good, with good attention to details.
Raed
2025年6月